Be prepared for a power outage
To report an outage, use SmartHub or call TCEC at 580.652.2418. Before you call, be sure to check your main breaker at the house and look to see whether your neighbors have power.
If your lights go off during a storm, be prepared. Assemble supplies to have on hand rather than rushing around when the storm is coming and waiting in long lines for milk or bread. Rotate your supplies to keep them fresh and use the following checklist to prepare for power outages. Visit www.ready.gov for more preparation tips.
Backup Power using Generators
Some members may choose to install a standby generator for backup power during an outage. Backup or standby generators that are connected to your home's electrical system can turn into lethal hazards for lineworkers. To help ensure the safety of our lineworkers, have a professional install a double throw switch and notify TCEC of the generator installation. If you use a portable or standalone generator that is not connected directly to your home's electrical system, you do not need a special switch or to notify TCEC but you should be aware of other personal safety considerations. See our Generator Safety page or our Generator Safety brochure for more information.
Stay Weather Aware
Download our free weather radio smartphone app to stay aware of weather conditions wherever you go.
Have Plenty of Food
- Keep a 3- to 5-day supply of drinking water in plastic bottles. Plan on at least 1 gallon of water per person, per day.
- Store a manual can opener with enough nonperishable foods for 3 to 5 days. Canned meats, tuna fish and peanut butter are good foods to store. Don’t forget pet foods!
- Conserve water by using paper plates and plastic utensils.
- Have a camp stove or grill for outdoor cooking.
Stay In Touch
- Have a portable,battery-powered radio and alarm clock.
- Have one non-portable phone that will work even if power is interrupted.
- Plan where to meet and how to communicate with family members if separated.
Keep essential family member contact information near your phone, in your wallet, and in your glove compartment.
- Keep plenty of gas in your car.
- Keep extra batteries, matches, propane, charcoal and firewood.
Stay Happy, Healthy and Warm
- Coordinate with neighbors for care of the elderly and disabled living alone.
- Maintain a supply of prescriptions, nonprescription drugs, vitamins and special dietary foods.
- Playing cards, books, drawing and writing supplies, and board games help pass the time. If you have a video camera and tapes, your family can make a storm documentary.
- Keep sanitary and personal hygiene supplies replenished. Premoistened cleansing towelettes are useful and help conserve water.
- Use plastic trash bags and ties for garbage.
- Put first-aid kits in your home and car.
- Make sure you have cold weather clothing, foul weather gear, blankets and sleeping bags.
- Consider purchasing alternative UL-approved heating devices. For example, a fireplace insert or woodstove will keep the heat in your home instead of up the chimney.
- Use flashlights and other battery-operated lighting instead of candles.
- Keep fire extinguishers fully charged.
- Fill your bathtub with water for bathroom use before the storm (if you have a well).
- Secure flashlights, battery-powered lanterns and extra batteries.
- Avoid light sources that require a flame or fire.
- If you depend on a well, you'll need to fill bathtubs or other large containers for household use, like flushing toilets. Fill clean pitchers or jugs for drinking water.
- If you have livestock or poultry, secure a stand-by generator to run the well.
- Nonperishable foods that don't need cooking are ideal, like canned fruit, powdered milk, peanut butter, bread and crackers.
- Don't forget a manual can opener!
- Have blankets, sleeping bags and extra clothes, including hats. If you have a fireplace, make sure there's kindling and a good supply of wood.
- Be extremely careful when using alternate heating sources. Some are not approved for indoor use and could be a fire or carbon monoxide hazard.
- Make sure your fire extinguisher is charged and working.
If the power goes out:
- Turn off all large appliances that come on automatically, like electric water heaters, heat pumps and space heaters.
- Make sure appliances you were using when the outage occurred, like ovens, stoves, irons or power tools are turned off.
- Disconnect sensitive electronics like TVs, gaming systems and computers to avoid damage from surges.
- When the power comes back on, give the electric system a chance to stabilize by gradually using the appliances you turned off. Use only the most essential first and wait 15 minutes on the others, including water and space heating.
- If you clear trees on your property, don't try to remove those tangled in power lines. Stay away from any downed lines (no matter what type) and notify us about them immediately.