Our goal is to ensure our members are informed and have access to any information or resources you may need. Do you have a question? Are you having trouble finding something or do you require personalized assistance? Your comments are important to us and the feedback will help to create a better experience for all our members. Please feel free to complete the form below or call our office at 580-652-2418 during business hours. One of our team members will be happy to assist you!
For your security and privacy, TCEC will verify your identity before providing information or taking any action on an account. If your inquiry is urgent, we recommend calling 580-652-2418 during business hours, which are 8 a.m. to 5 p.m., Monday through Friday excluding holidays. Outages can be reported 24x7 using the phone numbers above. Our after-hours service also takes messages when needed. Please do not use this page to report a power outage. To report a power outage, please login to SmartHub or call 580-652-2418 or 800-522-3315. Click here to report an oversize load.
Upon completion of the below form, your message will be routed to the appropriate TCEC department. You should receive a response within one business day. Thank you for allowing us the opportunity to serve you.