Know the Five from TCEC about COVID-19
Electric cooperative offers tips on energy use, doing business remotely
We are in this together and we will get through this together. While we encourage members to keep a safe distance from our employees and vice versa during this time, TCEC is a cooperative owned by you and we’re looking out for you. Here are five things to know about saving energy (and money) and another five ways to do business remotely with us.
Five energy saving tips
More people will be working and schooling from home in the coming weeks. During this time, TCEC members may see a surge in home energy use – and, therefore, in upcoming electric bills. Simple money-saving steps can help lower monthly electric bills without jeopardizing safety or comfort.
- Program your thermostat to maximize energy savings. Setting your thermostat one degree lower when heating or one degree higher when cooling can reduce energy use by up to 5 percent.
- Do full loads of laundry and wash with cold water. Using warm water instead of hot can cut a load's energy use in half, and using cold water will save even more.
- Air dry dishes. This step can cut your dishwasher's energy use by up to 50 percent.
- Substitute LEDs for conventional light bulbs. Lighting can amount to up to 12% of monthly energy use. LED bulbs can cut lighting costs by 75%.
- Unplug appliances and electronics when not in use. Small appliances and electronics use energy even when not in use. When powered on, game consoles, televisions and similar electronics are responsible for up to 12 percent of energy use.
Five ways to do business remotely with TCEC
- SmartHub – https://tcec.smarthub.coop/
- Pay Now – https://tcec.smarthub.coop/PayNow.html
- Phone payments – 844-203-6547
- Payment Drop Box – In the parking lot of office in Hooker or U.S. Mail – to PO Box 880, Hooker
- PaySite Kiosks – Locations listed at https://www.tcec.coop/payment-options
Fun at home from TCEC
Parents may be looking for fun, educational ways to spend time with their children at home. TCEC has two ways kids can continue to learn and enter to win prizes.
The cooperative has launched an online contest with the theme, “Beat the Shock”. Students in grades 3-12 can create an ad about how to stay safe when doing outdoor activities. Freehand, computer-generated and video ads are all acceptable. The deadline to enter is April 10. More details and the online entry form are available at www.tcec.coop/contest.
New one-time scholarship opportunity
High school seniors in the cooperative’s service territory can create a three-minute video explaining the cooperative difference to enter to win a $500 scholarship. The deadline is May 1. More details and the entry form are at www.tcec.coop/dotcoop.
TCEC CEO Zac Perkins said, “The safety, health and well-being of our employees and members comes first while our focus is on reliable electric service. We’re still working 24/7 to keep the lights on for you. Please keep your distance if you see our field employees working. We need to keep them – and you – healthy and safe.”
He continued, “TCEC understands the hardship many of our members may face amid the Coronavirus (COVID-19) outbreak. While we have suspended disconnections for non-payment and are waiving late fees, members will still be responsible for those bills when the pandemic has passed. It's important for families to be mindful of their energy use and consider adjusting certain habits to avoid higher costs later. As we transition back to normal in the coming months and this grace period ends, TCEC will work with members who are behind on their electric bills to offer payment arrangements.”
Please contact TCEC for assistance if you are unable to make your payment on time. Their number is 580.652.2418 and email is firstname.lastname@example.org.