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Member Matters – Paperless Billing Brings Benefits

October 1, 2021
Member Matters

by Zac Perkins. CEO

Today, I’m talking about something simple. We’ve offered paperless billing for many years. However, the technology for electronically viewing your bill is better today than it has ever been. Whether you choose paperless billing or not, I’d like to remind you of four reasons to make the switch.

  1. Mobile convenience
    You can quickly access your bill from your email inbox as soon as it processes, day or night. There’s no more waiting for the mail to come. You don’t have to look at the email either. Log in to your Tri-County Electric Cooperative (TCEC) account on SmartHub to view your bill anytime. Enroll in our autopay option using your bank account, debit card or credit card for even more simplicity.
  2. Pay anytime, anywhere
    The ability to access your bill from any location is a significant benefit of paperless billing. More than 40% of smartphone owners pay their monthly bills through a mobile device. Pay your bill while watching Netflix or cooking dinner.
  3. Save money
    Traditional paper bills require postage and time sorting through the mail. Save both with paperless billing. Postal rates increased last month and will only continue to do so. Not only are you saving yourself time and money, you’re also saving the cooperative money when you switch to paperless. Because we’re member-owned, reducing postage and operating costs for the cooperative benefits everyone.
  4. Reduce carbon footprint
    When you go paperless, you’re helping the environment too by minimizing wasted paper and reducing your carbon footprint. Paper makes up about 25% of landfill waste.

If you’re interested in paperless billing, log in to your TCEC account on the SmartHub mobile app or online. If you’re on the website, look under “My Profile”, click “Update My Paperless Settings” and click the yes/no toggle button to go paperless. From the mobile app, go to “More,” “Settings,” “Paperless Billing” to enroll. If you need help, please call us during business hours at (580) 652-2418 and a member service representative will walk you through the process.